Returns & Exchanges
We have a 14-day return policy for store credit or merchandise exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You can contact us at vibecollective23@gmail.com to start your return. The buyer is responsible for the cost of shipping the item(s) back to us.
Feel free to contact us at vibecollective23@gmail.com for any questions or concerns.
Damages and issues
Please inspect your order and contact us within 7 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain items are final sale. Which includes, sale items, custom designs and personal care goods (beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.